Latest posts

Are you a die-hard points collector or a sucker for instant rewards? Do you stick to free loyalty programs only, or are you happy to pay for perks? If your answer is “…both?”, you’re not alone. In the latest episode of The Loyalty Personality Quiz, Reyna Galan, Loyalty Operations Manager at COPA Airlines, shows us that loyalty doesn’t live in extremes.

In this episode, Amanda Cromhout, founder of Truth Loyalty and author of Blind Loyalty, sits down with our PR Specialist, Michał Ostasz, to discover her loyalty personality.

In this episode, Bill Hanifin, CEO of Wise Marketer Group, sits down with Deepak Pradhan, Head of Loyalty Program & CRM at ADNOC Distribution — a well-known figure in the industry.

In this episode, Aaron Dauphinee, CMO of Wise Marketer Group, speaks with Craig Flannagan, VP of Marketing at Cadillac Fairview — Canada’s leading commercial real estate company operating some of the country’s highest-performing shopping centres.

Fraud can damage loyalty fast, but MAIA helps you stay one step ahead. Our AI-powered assistant spots suspicious activity in your loyalty program and guides you through the smartest next steps—keeping your program secure.

Is there such a thing as too many loyalty programs? For Shirley Palmer, Head of TFG Rewards and CRM, the answer is probably no—15 is just the beginning.

In this episode, Bill Hanifin, Managing Editor, The Wise Marketer, speaks with Mitch Walden, Sr. Director Digital Marketing & Loyalty, Scooter’s Coffee. Scooter’s Coffee was founded in Nebraska over 25 years ago and now operates over 800 locations in 29 states in the US.

In the latest episode of Loyalty TV, proudly sponsored by Comarch, we explore how Singapore Airlines is elevating its loyalty strategy in the Australian market.

In this episode, Michał Ostasz, our PR Specialist, sits down with Fionna Ronnie, Executive Head of Customer & Loyalty at The Foschini Group in Cape Town and South Africa’s 2024 Loyalty Personality. Trust us, her answers are anything but cookie-cutter.