Singapore Enhances InvoiceNow with Advanced Ordering and Order Balance

Participants in Singapore’s InvoiceNow network will soon benefit from expanded capabilities designed to streamline and automate invoice-related processes. The new Advanced Ordering functionality will support key order lifecycle activities, including the creation of purchase orders, handling of changes, and processing of cancellations. In support of these features, a new document specification-SG BIS Order Balance-has been introduced.
Enhanced Automation for Buyers and Sellers
These enhancements will allow sellers to automate core steps such as order approval, order picking, and invoice generation. On the other hand, vendors will be able to create invoices directly from purchase orders received from public sector entities, significantly reducing manual processing.
For procuring agencies, the system will enable automated invoice approval and accounting, while structured ordering will be facilitated through catalog integration.
Core Functionalities of Advanced Ordering
The implementation supports several order-related workflows, including:
- Initial Buyer Order: Enables structured ordering of goods or services using either free text or product identifiers. Orders may be generated from physical or digital catalogues.
- Buyer-Initiated Order Change: Permits order modifications before fulfillment. These changes can be either accepted or rejected by the seller.
- Seller-Initiated Order Change: Allows vendors to propose adjustments-such as revised delivery dates or product substitutions-on previously accepted orders. The buyer can accept or reject these changes.
- Buyer-Initiated Order Cancellation: Buyers may cancel orders before they are prepared for delivery, subject to agreed deadlines. Seller approval is required.
- Seller-Initiated Order Cancellation: Vendors can cancel orders, for instance, due to capacity constraints. The buyer must confirm receipt of the cancellation.
Rollout Timeline
The first phase of implementation will focus on government suppliers, whose systems are scheduled to begin testing the new features in September 2025. Additional technical details are available in the specifications for BIS Advance Ordering 3.0 and Order Balance v1.
There’s more you should know about e-invoicing in Singapore – learn more about the new and upcoming regulations.