Claims Management Software

Software designed for insurance companies

Our clients

Swiss Life
Ergo
Oney Insurance
Prudential
P&V
Uniqa
Aegon
Allianz
AXA
Aviva

Transform Your Claim Process

Transform your claim process with end-to-end process automation, seamless integration, and superior customer experience

Reduce claim costs, speed up decision-making, and empower your insurance operations with Comarch Insurance Claims – a comprehensive end-to-end software solution.

Why insurers choose Comarch Insurance Claims

Channels

Comprehensive claim software for life, pension and health insurance across all channels

Claims handling

Up to 40% faster claims handling – intuitive interface and automation reduce manual work

Cost reduction

Cost reduction & payment control – monitor limits, detect fraud, avoid overpayments

Seamless integration

Seamless integration – SOA-based, API-ready, accounting & banking compliant 

Customer experience

Superior customer experience – quick decisions and transparent status updates

User friendly

User-friendly interface adjusted to claim type for efficient service and fast benefit payouts 

Scalable

Scalable & secure – process thousands of claims monthly, compliant and robust

Compliant

Scalable & compliant – multicurrency, multilingual, adaptable to any insurance product 

Digital claims handling process – step by step

Claims Handling Process  Step by Step

Key business advantages

Lower costs

Lower costs and claim ratio thanks to efficient claims payment control 

  • Faster claim handling and reduced costs
  • Validation rules for effective decisions and limit control 

Automation

Automation and optimization of claims management

  • Automated payments, benefit calculations, and verifications
  • Efficient processing of thousands of claims monthly per customer

Icon key business advantages

Improved customer service quality

Boost customer service by accelerating decisions and payouts

Functional overview

Built-in Features to Empower Your Teams

Standard functionalities in all Comarch insurance systems:

  • 360° client view – instant access to claim data and client details
  • Advanced search & task management –optimized internal workflows

Claims software

One Platform. Total Control

Comarch Insurance Claims automates the full insurance claims process:

  • First Notice of Loss (FNOL)
  • Full registration & cover verification
  • Document validation & benefit calculation
  • Manual or automatic decision-making
  • Beneficiaries management and payment recipient registration
  • Payment processing & document dispatch

End to end claims software

Seamless Claims Payments

The Comarch Insurance Claims system provides:

  • Benefit payment generation
  • Annuities’ payment scheme or capital
  • Two-step payment acceptance
  • Integration with the accounting system
  • Integration with the home-banking system

Claims payments

Efficient Document Management

The claims software handles document generation, triggered automatically or manually by the user on demand, and supports other functions connected with documents:

  • Registration of incoming and outgoing documents
  • Checklist management
  • Generation and printing of letters to customers:
    • Referrals for medical examination
    • Claim decisions
    • Reminders

Claim documantation

Advanced Claims Control

More advanced functions provide:

  • Claim reopening and complaints processing
  • Claim technical provision (reserves)
  • KPIs dashboard - analytics and productivity tracking

Additional functions

Explore our success stories


Read how we’ve helped insurers increase sales, reduce costs and boost customer satisfaction.

Ecosystem & integrations

One ecosystem. Seamless experience

Create one ecosystem for claims with front-office software

With Comarch claims processing systems, you will create a single environment in which claims are reported by distributors, call center operators, or directly by end customers and then automatically sent to the system for claims handling. Allow all process participants to go through it smoothly and check the current process status. Additional documents required during the process will be delivered faster and easier.

Combine Comarch Insurance Claims with Comarch Digital Insurance - an omnichannel system for front-office departments, to connect all stakeholders – distributors, agents, customers, and claims handlers – within a unified digital journey:

  • Omnichannel claims submission
  • Real-time status tracking
  • Easy document exchange and communication 

Ecosystem

Discover Comarch Digital Insurance and its benefits

Read more

Trusted by insurers across the globe

Comarch Insurance Claims is recognized in industry reports and trusted by leading insurers to transform the way they process claims. Our clients value the system's flexibility, scalability, and contribution to real business impact. Discover how our software helps companies achieve operational excellence, regulatory compliance, and outstanding customer experience. 

Trusted

Start transforming your claims today!

Tell us about your business needs, and together we’ll find the ideal solution to revolutionize claims handling at your insurance company. 

Contact our consultant