With the Internet of Things expected to account for some 24 billion connections, field service management is becoming increasingly complex. To optimize processes, technicians need access to advanced technologies that can help them complete tasks.

Digital transformation is a known factor that fosters operational excellence and the creation of new value streams. This is especially valid for utilities companies, which are facing a challenge to decarbonize and decentralize their sources.

Managing and fulfilling KPIs is crucial to every manager, especially those working in a field service company. Discover which KPIs to look at while striving for success in business.

Lower costs and quicker time to market are among the benefits of introducing subcontractors or third-party teams to your business. Discover them all, and learn how to manage external workers effectively.

What is the golden rule of maintenance, and how can it help service provisioning companies optimize their operations and costs? Discover how the FSM software and different maintenance approaches can work in favor of your FSM business.

With all the changes that it has brought to the world, how has the COVID-19 pandemic affected the FSM market? Explore the way 2020 changed field service management processes.

Appropriately functioning inventory management is crucial when it comes to field operations. Discover the components that are a must for performing effective field service inventory management processes in your business.

Ensuring the highest level of field-based workforce efficiency is crucial for all FSM teams. Learn how knowledge management solutions can help you improve your SLAs, first-time fix rate and customer satisfaction.

Ongoing digital transformation creates challenges and opportunities in the utilities sector. Find out the most common ones by reading our article concerning modern infrastructure maintenance.